Esthetics by Graci Policies
Reservations & Deposits
All appointments require confirmation and a deposit to secure the reservation. Deposits are applied toward the total service cost. An appointment is not confirmed until all details have been approved and the required deposit has been received.
Group Booking Requirements
Bridal and special-event group packages require all participants to receive services at the same physical location, using one designated makeup setup area. All appointments must take place consecutively without gaps or changes in service location.
One designated individual is responsible for the reservation, coordinating participant information, confirming the final headcount and submitting all required payments.
Changes in group size may affect package pricing and appointment availability and must be approved in advance.
Bridal
A complimentary 30-minute virtual bridal consultation is included with Bride + 3, Bride + 4 and Bride + 5 packages only.
The complimentary consultation may be redeemed after the wedding booking has been confirmed and the required deposit has been paid. One complimentary virtual consultation is provided per qualifying wedding booking and is intended exclusively for the bride.
Virtual consultations are also available separately for $35, and in-person bridal makeup trials are available for $100. All consultation and trial services are intended for the bride only.
Unused complimentary consultations and purchased consultation or trial services cannot be exchanged for cash, additional makeup applications or discounts on bridal packages. Purchased services remain subject to applicable cancellation and refund policies.
On-Location Services & Travel
Standard pricing includes travel within Santa Rosa and Escambia counties, subject to location confirmation and availability. Services outside these counties may require an additional travel fee, which will be quoted and approved before booking confirmation.
Final Payments
Remaining balances for bridal and group bookings are due seven days before the scheduled event. Individual special-event balances are due at the appointment unless otherwise agreed.
Cancellations & Rescheduling
Individual makeup appointments require at least 48 hours' notice for cancellation or rescheduling requests. Bridal and group bookings require at least 14 days' notice.
Deposits are nonrefundable for client-initiated cancellations, except as required by applicable law or the booking agreement. Rescheduling requests are subject to availability and approval.
Appointment Preparation
Please arrive at your scheduled time with a clean face, free of makeup, and ready for your service. Late arrivals may result in reduced application time or adjustments to the scheduled services.
Service Scope
Esthetics by Graci provides professional makeup application and optional temporary strip lash application. Lash extensions and other esthetic treatments are not included in these on-location makeup services.